Frequently Asked Questions

  • There are multiple issues with my device do you offer multi repair discounts?

    Sure we do! Just give us a call at (501) 463-4044 and we will see what we can set up for you.

  • So I tried to fix my iPhone on my own and have it semi unassembled. Can I send it to you and have you finish the repair?

    Absolutely, we do that all the time for customers. Please use our "self-check-in" form, bring or send your device. A technician will contact you the same day we receive it with a quote before beginning any work.

  • Do you repair any other kind of devices?

    Of course! If you have managed to break your cell phone, tablet, PC, or MAC odds are we can fix it. 

  • Do I have to check in online to mail in a device for repair?

    It is preferred that you check-in online prior to sending in your device, Checking in online prior to sending in your device helps us expedite the repair process as we will have easy access to your information and do not need to delay the repair to wait for your contact information.  

    This will help us minimize any repair delays and return your device as fast as possible.

  • Do you offer any type of warranty on your repairs?

    Yes, all repairs carry 90 or 30 -day parts and labor warranty, Depending on the quality of the part you choose for your repair which means if you have any issues related to the repair or any manufacturing defects on parts used within 90 or 30 days we will take care of it free of charge!


    For a detailed description of our warranties, please click here.


    EXCLUDES RETURN SHIPPING FEES  

  • Can my phone be repaired while I wait?

    Almost all repairs can be completed while you wait in 1 hour or less by one of our experienced technicians. The only type of repairs that cannot be completed while you wait would be board-level.


    These types of repairs generally need to be dropped off or mailed in.

  • Do you need my unlock passcode or pattern?

    Yes, we do. If there is an unlock passcode or pattern on the device it hinders our ability to test all the functions of the device. Please provide us with this information with the device when you check in or mail it in for repairs. If you do not wish to provide said information certain device functions including but not limited to camera, digitizer, charging functionality, Microphones, Wi-Fi, Bluetooth, etc.. cannot be tested and therefore will NOT be guaranteed.

  • Do you repair liquid-damaged devices?

    Short answer: No. Liquid damage can cause complex and unpredictable issues within electronic components, such as corrosion, short circuits, and long-term instability. Once exposed to liquid, devices can never be fully trusted for reliable daily use. Even if a device appears to work after drying out, hidden corrosion or damage may lead to unexpected failures over time. For something you rely on every day, it’s just not worth the risk.

  • I found a cheaper repair. Why should I choose Spa City iRepair?

    Cheap repairs may seem appealing, but they often use low-quality parts and can cause more damage over time. In contrast, we use premium components and uphold high standards to ensure reliable, long-lasting repairs you can trust.

  • Does Spa City iRepair sell parts or tools?

    Spa City iRepair does not sell parts or tools. We only sell new and refurbished electronics,  accessories, and offer repairs.

  • Is it better to repair or replace a broken phone?

    If your phone has issues like a cracked screen or battery problems, repairing it is probably more cost-effective.